TLTenant Line

Tenant Line SMS Program

Last updated November 4, 2026

Tenant Line (Tenant Line, operated by Dylan Ravine) runs a text messaging program that lets tenants report maintenance issues to their property manager.

How tenants opt in

Property management companies that use Tenant Line give their tenants a Tenant Line phone number, for example in their lease, move-in packet, building notices or by email, together with the notice below. Tenants opt in by sending the first text message to that number. We never text anyone who hasn't texted us first.

Notice shown to tenants

Need a repair? Text your maintenance request to (218) 325-9246. By texting this number, you agree to receive text messages from Tenant Line about your maintenance requests. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Terms: www.tenant-line.online/terms · Privacy: www.tenant-line.online/privacy

What messages you'll receive

  • Replies asking for details about your maintenance request (what's wrong, where, how urgent).
  • Confirmations that your request was logged, and updates about it.
  • Safety instructions if you report an emergency.

We don't send marketing or promotional messages.

Example conversation

  • Tenant: my kitchen sink is leaking
  • Tenant Line: Sorry to hear that! Is water actively leaking right now, and is it near any outlets? Reply STOP to opt out.
  • Tenant: yes dripping steadily, not near outlets
  • Tenant Line: Thanks. Can you close the valve under the sink? I've logged this for your property manager, who will follow up.

Frequency, costs and opting out

  • Message frequency varies, typically a few messages per maintenance request.
  • Message and data rates may apply.
  • Reply STOP at any time to stop receiving messages. Reply START to resubscribe.
  • Reply HELP for help, or email dylann.ravine@gmail.com.
  • Carriers are not liable for delayed or undelivered messages.

More information

See our Terms of Service and Privacy Policy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.